1. What is The Dental Survey?
The Dental Survey
is a confidential, web-based statistical tracking, monitoring and comparison system that supports greater practice management success. Effective practice management requires tracking, monitoring, comparing and understanding vital practice statistics. The
numbers don’t lie
. They are the best and most accurate source to objectively know where a practice is, what’s working, what’s not and whether viable progress is being made.
The Dental Survey
:
• Provides a snapshot of your practice in very short order
• Saves time compiling and calculating essential practice statistics
• Quickly evaluates doctor and hygiene hours, client and hygiene visits, provider
production per hour, as well as, fee comparisons
• Easily analyzes comparable expenses (the expenses that every dental office has)
and non-comparable expenses
• Compares cash flow in the practice
• Supports practice growth
The Dental Survey represents the best management, best statistical, best business diagnostic tool for proactively managing your practice on an ongoing basis.
2. Who uses The Dental Survey?
The Dental Survey
is a statistical tracking, monitoring and reporting system exclusively used by and for private practice general Dentists and Dental specialists throughout the
3. How long has The Dental Survey been around?
The Dental Survey
has been a highly utilized management tool for dentists throughout the Northwest for over 30 years and is now available to dentists throughout the
4. Can others read my data? What about
confidentiality?
When you sign up for The
Dental Survey
, either
online or by phone, you will create a Username and Password. You may keep or change your Password at your convenience. You will also be assigned a unique User Identification code that will be your number for survey results. You alone, will know who you are when the survey results are sent to you via email or when you access The
Dental Survey
with your
personal Username and Password. The only other person(s) who may have
access to your account besides you are individuals you choose to share your Username and Password with, i.e. staff member, consultant, accountant etc.
You can sign up online at www.thedentalsurvey.com or by calling 877-777-1096.
Once signed up, our office will contact you to establish your unique User Identification code, as well as send our easy-to-follow user’s guide. You will then be able to enter your practice information immediately and start tracking your numbers, compareing and monitoring your practice.
6. What if I sign up part way through a year?
If you sign up for The
Dental Survey
part way through the year you will be able to input your information year-to-date and then track,
monitor and compare
your entire quarter and year just as a Dentist who signed up at the beginning of the year.
7. When does my data need to be entered?
Your data can be entered daily, monthly or at the end of each quarter. Reporting is on a quarterly basis for regional and national comparison. If you have not entered your information by quarter end you will receive a friendly reminder by e-mail that your information is requested by a certain date. We recommend you enter the data on a daily or monthly basis for best follow through.
8. Can I have a staff member enter my data?
Yes, you have the ability to allow a staff member to enter the data for you. We recommend that your staff member enter the information on a daily or monthly basis. Your overhead information may need to be entered by you personally, or given to your staff member for entry once you receive it from your accountant/bookkeeper.
9. What reports and comparisons are available?
Comprehensive quarterly, year-to-date and annual comparative reports are provided to you by
The Dental Survey
. The reports include key ratio calculations like: collection rate, A/R to production ratio and case acceptance rate. In addition, cost and production calculations include:
• overhead percentage
• overhead margin
• overhead per hour
• net income
• production per chairside hour
• margin per chairside hour
• production per client visit
• margin per client visit
In addition to the quarterly reporting, review and analysis, annually you also receive a comprehensive and comparative fee analysis report to really see where you stack up, along with yearly recaps for comparison and planning purposes.
10. What if I need help understanding/reading my
reports?
What types of support services are included in The Dental Survey?
The Dental Survey
has staff consultants, as well as certified consultants throughout the nation, to support you in understanding and reading your reports. Your questions regarding how to interpret the survey reports will be personally addressed by a certified consultant in your area or by calling 877-777-1096 and speaking to our support staff at The
Dental Survey
. We can assist you in identifying areas that might be “out-of-norm” with industry standards and suggest systems to look at within your practice that may need to be modified for you to get the results you desire. Other support services include set-up assistance, technical assistance, maintaining and printing reports.